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Returns & Exchange Policy
All Products ordered from the Website and successfully delivered to the Customer may be returned or exchanged in accordance with the terms contained herein.

We are happy to help u If the merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had ordered, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for an exchange. You need to inform us of the issue within 48 hours from the date of receipt of product.

Any communication received after 48 hours of delivery shall not qualify for return.

The merchandise will be non-refundable, if it is a Custom made product or is altered product as per the specifications/measurements provided by you, Products that are purchased in any sale / promotion and/or products which were identified/marked as non-returnable or non-exchangeable at the time of purchase.

The return shipping charge will have to be paid by the customer or in certain cases our shipping partner will pick the return order who then have to be given the delivery charges at the time of pickup.

All garments have been photographed with additional lighting and the photographs on site will vary from the actual color.

Online sale do not have facility of feel and touch hence we are not responsible for texture/color.

We work on readymade sizes of S/M/L/XL (details mentioned in our size chart).

We will not responsible for the garments for which the measurements have come from the client’s end.

Vikram Phadnis will not provide the option of exchange for reasons like color mismatch and exchange for size.

Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.

Once received, the customer care team at Vikram Phadnis would inspect the product for the need for exchange and based on their jurisdiction, the exchange will be made possible.

In case of a conflict in any terms of Returns and Exchange Policy, the decision of the Vikram Phadnis team shall be final and concluding, and you irrevocably withdraw your right to make any claim or demur on this ground.

No money for the returned product will be refunded, however a credit note will be generated for the value of returned goods.

The returned merchandise should reach us within 7 days within India and 14 days international from the date on which these goods are delivered. No exchange or return will happen if the original tag is missing.

Garments purchased in discount/sale category are not liable for exchange or refund.

We will be unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

There is No returns/ refund or exchange on discounted/sale merchandise.

Please note that items purchased at cannot be returned in a Vikram Phadnis Store or any multi brand store for exchange or refund.